Chargebacks in oracle receivables


Normally, customers will tend to request business organization to close current invoice pending balances and carry forward remaining balances in new invoices.

Example:

You have raised an invoice of 10,000 AED - Invoice number - INV-1001
Customer pays against invoice INV-1001 - 9500 AED
You create a receipt on receivables for 9500 AED
Balance of original invoice INV-1001 will be 500 AED

Now customer requests to close INV-1001 invoice which you had raised and request to carry forward in the new invoice.

You can inquire the pay receipt for 9500 AED where you can create chargeback using application window
Create a new charge back of 500 AED
Check the balance due of INV-1001 - now balance brought down to zero
This will internally create a new transaction of chargeback class in receivables of 500 AED

In the next payment, you can apply chargebacks which you have created. Thus, bringing down chargeback balance due to zero

Chargebacks can be of positive or negative amounts

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